Services for your industry
What is Industry-as-a-Service?
Industry‑as‑a‑Service (IaaS) is a service delivery model where tailored, end‑to‑end solutions are provided for your specific industry, combining technology, infrastructure, support and operations into a single, managed offering delivered via Onitio One – our Everything‑as‑a‑Service platform. It’s essentially the verticalisation of Anything‑as‑a‑Service (XaaS).
Instead of generic tools or infrastructure, we offer purpose-built services aligned with the workflows, regulations, and business logic of your sector, be it Office-as-a-Service, Retail-as-a-Service, Pharmacy-as-a-Service, or Logistics-as-a-Service.
Each package typically includes hardware (e.g. POS terminals, printers, scanners, or devices), software (e.g. industry-specific platforms, integrations), support (e.g. monitoring, updates, helpdesk, end user support), and lifecycle management (from procurement to disposal).
Who is it for?
Industry-as-a-Service (IaaS) is designed for businesses that rely on technology across multiple sites or physical locations, where uptime, standardization, and local support matter.
IaaS is a strong fit for:
Retail
- Point-of-Sale (POS) systems
- Mobile handhelds and scanners
- Self-checkout and self-scanning
- Store Vision
(central API-based control for chains) - Queue and ticketing systems
- ESL (Electronic Shelf Labels)
- In-store PCs, tablets, printers
- AI-based analytics (e.g. video stream analysis)
- Network infrastructure
(WAN, LAN, Wi-Fi, 5G) - Firewalls and connectivity monitoring
Office and
professional
services
Office-as-a-Service wraps the services and solutions you need, tailored to your business. This includes devices, like laptops, desktops, tablets, monitors, printers and accessories, including your M365 software suite.
- DaaS: Device-as-a-Service
- M365 end-user support
- Client management
- MRaaS: Meeting Room-as-a-Service
- IT Tech Bar, on-site support
- Visitor management systems
- Mobile device management
- Security and compliance solutions
- Digital signage and information screens
Core services for your business
Whatever you need, we can create a tailored bundle of services and solution for you.
- Setup, rollout, and configuration
- Lifecycle management
- IMAC/D (Install, Move, Add, Change, Dispose)
- Field service and on-site support
- 24/7 local language service desk
Read more about our core IT services and operations.
Industry examples
Retail-as-a-Service
Standardised retail store IT delivered as a service. We provide POS systems, handhelds, queue management, ESLs, digital signage, network infrastructure, and remote support, all pre-configured, deployed per store, and covered under one fixed monthly price. Ideal for high-volume rollouts and multi-brand operations.
Unattended Stores-as-a-Service
Technology packages for hybrid or unmanned retail. Includes kiosk systems, secure access control, AI-powered surveillance, and remote monitoring, delivered as a managed service under a single SLA.
Office-as-a-Service
Pre-packaged IT for offices and administrative hubs. Includes laptops, printers, meeting room equipment, visitor systems, network infrastructure, and support, fully lifecycle-managed by us and ready to scale.
Logistics-as-a-Service
Managed logistics IT for warehouses and distribution centres. Includes rugged devices, scanning and tracking systems, mobile network access, and local repair, all lifecycle-managed and centrally monitored as a service.
Pharmacy-as-a-Service
Reliable, compliant IT setups tailored for regulated environments. Includes secure payment terminals, GDPR-compliant infrastructure, vendor coordination, traceability features, and local support, designed to minimise disruptions and meet regulatory requirements.
Finance-as-a-Service
Pre-configured, compliant IT setups for financial institutions, including secure endpoints, access control, patching automation, and device lifecycle management. Delivered as a managed service to support data protection, compliance (e.g. GDPR, ISO 27001), and operational continuity across branches and remote teams.
What do you need?
Every solution and service you need to run IT across your locations, fully managed and delivered by us. Pick and choose or get in touch with us and discuss what might fit your situation.
Devices & Infrastructure
Hardware, networking, connectivity and physical deployment.
Store &
Office Tech
Point-of-sale, signage, queue systems, meeting room setups and more.
Support &
Lifecycle
Setup, maintenance, service desk, on-site repairs, and sustainable disposal.
Let's talk about your needs
Do you have questions? Need to discuss what your tailored IaaS package should contain? We're happy to set up a demo.
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Hear From Our Customers
People & Expertise as a Service
Flexible, on-demand access to the Nordic region’s best IT professionals and project teams. Whether you need to scale without hiring, manage transformation projects, or get day-to-day support, we match the right people to your needs. Resources are available on-site or remotely.
Core IT services & operations
The backbone of your IT, fully managed via Onitio One. From planning to end‑of‑life and recycling, we take care of every device and infrastructure lifecycle under one contract and one point of contact.