In 2021 Axfood needed to replace the old checkout system with a new modern one, in all of the Axfood Group's stores.

Retail employee providing assistance to a customer, exemplifying our commitment to excellent customer service and support.

In 2021 Axfood needed to replace the old checkout system with a new modern one, in all of the Axfood Group's stores.

Branches:

Retail

Delivered by:

Technology services

The old cash registers had been running for six years and support for the operating system was about to expire. Axfood wanted to continue to have the industry's most stable cash registers, so the choice was easy - time for replacement!

Onitio planned together with Axfood IT the entire project, which had to be completed before end of 2021. A total of 4,245 cash registers and payment terminals in a total of 610 stores needed to be replaced across the country.

Taking care of old hardware:

One other task was to take care of all old hardware, managed in an environmentally way and handle the data erasure so they could be reused in the market or through recycling. To do an effective project the new hardware was delivered to the Onitio logistics center in Bromma. Configuration and software loading was performed, packed and shipped out as planned to each store. The Onitio project team scheduled the technicians to perform an effective roll out for the installations and several stores were installed in parallel in different places around the country. Challenges arose due to delays of hardware deliveries and the ongoing pandemic of Covid-19. Despite the challenges, the project was completed within the time schedule.

The entire project was implemented by Onitio and was a success. We are very pleased with the end result.

Josef Sjöberg

Product Owner at Axfood IT